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Running a high-street retail business is demanding. Tight margins, high staff turnover, long opening hours and changing employment laws mean people management can quickly become a distraction from sales and customer experience.
At MY HR Consultancy, we provide practical, compliant HR support for retail businesses, helping you manage your people confidently while protecting your business.
Whether you operate a single store or a growing retail chain, we act as your outsourced HR partner — keeping things simple, commercial and legally sound.
Retail HR comes with its own challenges:
We understand the realities of high-street retail — and we tailor our advice to work in fast-paced, customer-focused environments
Clear, practical advice when you need it — without legal jargon or unnecessary process. We help you make confident decisions quickly, even during trading hours.
Contracts & Policies
We provide retail-specific contracts of employment, employee handbooks and HR policies that reflect part-time and flexible working, weekend and evening shifts, holiday entitlement, overtime, probation and performance expectations — all fully compliant with UK employment law.
Absence & Performance Management
Our absence management and performance support helps you manage short-term and frequent absence, address underperformance professionally, and run informal or formal meetings early — protecting morale while keeping standards clear. Our approach is firm, fair and commercially realistic.
Disciplinary & Grievance Support
Retail issues can escalate quickly if mishandled. We guide you through investigations, disciplinary hearings, grievances and appeals, ensuring consistency, fairness and legal compliance at every stage.
Recruitment & Onboarding
We support your retail recruitment and onboarding through our recruitment solutions, advising on compliant job adverts, structuring effective interviews, issuing contracts quickly and setting clear expectations from day one — reducing early turnover and costly rehiring.
MYHR Consultancy have Retail-focused HR expertise and a Plain-English advice approach, so no jargon!
Advice that reflects the realities of high-street retail, balancing legal compliance with what actually works on the shop floor.
Practical HR support available when you need it, designed to work around opening times, peak periods and busy trading schedules.
Clear, predictable pricing with no hidden costs, so you can budget confidently and avoid unexpected HR bills.
We don’t overcomplicate HR. We help you stay compliant, protect your business and manage your people with confidence.
Good HR in retail isn’t about paperwork — it’s about having the right people, behaving in the right way, delivering a consistent customer experience.
We help you:
If you run a high-street retail business and want clear, reliable HR support, we’re here to help.
Contact MY HR Consultancy today to discuss how we can support your retail business.