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Career Summary

Kerri began her HR career working for BAE Systems as a HR Adviser for 9 years, partnering with various business areas including Manufacturing and the Eurofighter Typhoon project. Kerri gained a broad range of generalist HR experience during this time as well as expertise in the design and delivery of bespoke learning and development solutions.

Kerri then moved into a new BAE Systems joint venture company to establish a centralised HR Shared Service Centre. Initially providing policy expertise, but quickly becoming an Operations Manager in the Colleague Contact Centre. Kerri developed a passion for HR shared services during this time and also led various business improvement projects, which she has continued to deliver throughout her career.

Kerri then took a leap of faith and moved with her young family to rural France where she established her own small business managing gites, returning to the UK after 3 years to take up a role with Marks and Spencer, again in HR shared services. Over her 5 years with M&S, Kerri undertook various management roles as part of a major HR transformation project which included the delivery of a new business wide ‘people system’ and the centralisation of HR services from stores into the HR Shared service Centre. Her responsibilities included business change and communications, operations management of a service delivery team and the delivery of a number of learning and development projects.

Kerri’s next move was to Manchester Airport Group (MAG) where she headed up the HR Service Centre during the implementation of a new ERP system. She also led on the transition of the HR service from Stansted Airport into the centralised HRSC in Manchester. In addition, she supported a HR Transformation project with the focus on back office process and service efficiencies.

Kerri then took up a consultancy role at AO.com, leading a back office HR transformation programme.

Kerri is CIPD qualified and a certified Agile Project Management Practitioner. Her particular areas of expertise are:
• Implementing and managing HR shared services
• Identifying and delivering performance improvement and efficiency
• Change management
• Designing and delivering bespoke learning & development solutions

Key personal strengths

  • Strong customer service ethos
  • Pragmatic approach to problem solving
  • Ability to engage and communicate effectively at all levels